Terms of Service
These Terms of Service ("Terms") govern your use of the Maintenaro website at maintenaro.com (the "Site") operated by Maintenaro Ltd ("we", "us", or "our"), a company registered in England and Wales. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. Nature of the Platform
Maintenaro is an informational and connection platform. We provide information about property maintenance and inspection services, and facilitate connections between property owners and independent service professionals. Maintenaro does not directly provide maintenance, repair, or inspection services, does not accept payments for services, and is not a party to any agreement between a user and a service professional.
2. Eligibility
By using this Site, you confirm that you are at least 18 years of age and have the legal capacity to enter into binding agreements under the laws of your jurisdiction. Use of the Site is not available to persons who have previously been barred from using it.
3. Acceptable Use
You agree to use the Site only for lawful purposes and in accordance with these Terms. You must not:
- Use the Site in any way that violates applicable local, national, or international law or regulation
- Transmit any unsolicited or unauthorised advertising or promotional material
- Attempt to gain unauthorised access to any part of the Site or its related systems
- Submit false, misleading, or fraudulent information via any form or communication
- Engage in conduct that restricts or inhibits anyone else's use or enjoyment of the Site
- Scrape, harvest, or extract data from the Site using automated tools without our written consent
- Introduce viruses or other malicious code into the Site
4. Intellectual Property
All content on this Site — including text, images, graphics, logos, and design — is owned by or licensed to Maintenaro and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent. You are permitted to access and view Site content for your personal, non-commercial use.
5. User-Submitted Content
Where you submit content to us (including via contact forms, reviews, or feedback), you grant Maintenaro a non-exclusive, royalty-free, perpetual licence to use, reproduce, and display such content in connection with operating the platform. You represent that you own or have the right to submit such content and that it does not infringe third-party rights.
6. Third-Party Professionals
Service professionals listed or connected through the Maintenaro platform are independent contractors and are not employees, agents, or partners of Maintenaro. We take reasonable steps to vet professionals, but we make no representations or warranties regarding the quality, safety, or legality of services they provide. Any agreement for services is solely between you and the relevant professional, and Maintenaro accepts no liability arising from those services.
7. Disclaimers
The Site and all content provided on it are offered on an "as is" and "as available" basis without warranties of any kind, either express or implied. Maintenaro does not warrant that:
- The Site will be uninterrupted, error-free, or free of viruses or other harmful components
- The information on the Site is accurate, complete, or current
- Results obtained from using the Site will meet your requirements
8. Limitation of Liability
To the fullest extent permitted by applicable law, Maintenaro Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of the Site or reliance on information provided on the Site. Our total aggregate liability shall not exceed the greater of £100 or the amount you have paid to us in the twelve months preceding the claim.
9. Indemnification
You agree to indemnify, defend, and hold harmless Maintenaro Ltd and its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of your use of the Site, your violation of these Terms, or your violation of any third-party rights.
10. External Links
The Site may contain links to third-party websites. These links are provided for your convenience only. Maintenaro has no control over the content of those sites and accepts no responsibility for them or for any loss or damage arising from your use of them.
11. Privacy
Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
12. Modifications to the Site and Terms
We reserve the right to modify or discontinue the Site (or any part of it) at any time without notice. We may also revise these Terms at any time. Changes take effect immediately upon posting. Continued use of the Site after changes constitutes your acceptance of the revised Terms.
13. Termination
We may suspend or terminate your access to the Site at any time, with or without notice, if we reasonably believe you have violated these Terms or if required to do so by law.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.
16. Entire Agreement
These Terms (together with our Privacy Policy and Cookie Policy) constitute the entire agreement between you and Maintenaro Ltd regarding your use of the Site and supersede all prior agreements and understandings.
17. Contact
Questions about these Terms should be directed to:
- Email: info@maintenaro.com
- Post: Maintenaro Ltd, 12 Colmore Row, Birmingham, B3 2QD, United Kingdom